Check your rent records against the M-Pesa statement

Do it on the same day each month

After the due-date rush, such as the 10th, so late payers are in.

Download the Paybill statement

Take the month from Safaricom's portal and keep a copy.

Compare totals first

The total received should equal the total of your recorded payments. If it does, you can stop.

If the totals differ, look for the code

Every M-Pesa payment has a unique code. Find the ones that are on one side only.

Clear the inbox

Payments sent to a wrong account number wait for you. Match or ignore each one.

Write down what you changed

Reverse a wrong payment with a reason rather than deleting it.