The process

How it works

From the first unit to the monthly report, in six steps.

  1. Set up

    Add your properties, units and tenants, or load a spreadsheet. Start a lease with the rent, due day and deposit.

  2. Bill

    Invoices are made each month. Water and electricity from approved meter readings, and recurring charges such as garbage, go on the same invoice.

  3. Collect

    Tenants pay by M-Pesa to your Paybill using their unit reference. Cash and bank payments are recorded by hand or from a bank statement.

  4. Match and receipt

    Each payment goes against the oldest unpaid invoice and gets a numbered receipt. Payments that do not match wait in an inbox for one tap.

  5. Follow up

    Reminders and overdue notices go out by SMS. The arrears page lists who to call today.

  6. See and prove

    Reports show income, arrears and vacancies by property and unit. Letters, notices and a handover pack for your advocate come from the same records.

Our approach

How we planned it

1. Start with the money

Rent, payments, receipts and balances first, because everything else depends on them being right.

2. Add what landlords asked for

Meters, repairs, notices, owner and tenant portals, then reports. Each was built after a real need.

3. Keep it checkable

An audit log, reversals instead of deletes, and separate data per landlord, from the start.

4. Test with a few landlords

A pilot on one server, with real Paybills, before we grow. We fix what they find.

Roadmap

What is finished, and what is not

We would rather tell you plainly. This is incomplete, and it will keep changing.

Built

  • Rent billing, M-Pesa matching, receipts, reminders and arrears
  • Tenant portal, phone menu (USSD) and WhatsApp questions
  • Meters, repairs, late fees, notices to vacate and demand letters
  • Reports, owner portal, agency fees, staff roles and two-step login
  • Install on a phone home screen, offline meter rounds, spreadsheet import and export

In progress

  • Pilot with the first landlords and agencies
  • Account deletion done by us on request; no self-serve button yet
  • Articles and help pages, still being added

Not yet

  • A store app for Android and iPhone (today it installs from the browser)
  • Direct bank connections, so bank deposits arrive without uploading a statement
  • Tenant screening
  • More languages than English

Ready to see it with your units?

Try it free, or read the guides first.

Start free trial Tutorials