Solutions
Bill water customers by meter and collect by M-Pesa
Keep every customer's readings, bills and payments in one place instead of a notebook, and see who has not paid.
Billed from readings
Take each meter reading on a phone, check it, and the bill is added to the customer's invoice.
- Odd readings are flagged before they become a bill.
- Readings keep their photo and history, so a disputed figure can be checked.
Supply days and cuts
Record the days water is supplied for each property, and mark a customer's supply as cut or restored. The customer can see the date. Billing and payments carry on.
Paid by M-Pesa
Customers pay to your own Paybill or Till; each payment is matched to the account and receipted by SMS.
Common questions
Does it cut the supply automatically?
No. You mark the supply as cut or restored yourself; the system records the date and shows it to the customer.
Can customers report a fault?
Yes. They can report water supply, plumbing or meter problems from their portal.
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